Frequently Asked Questions
Everything you need to know about shopping with Click2Kart.
What shipping methods do you offer?
We provide standard, express, and next-day delivery options. Shipping times typically range from 3-7 business days depending on your location and the selected method at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund or exchange.
Which payment methods do you accept?
Click2Kart accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are my personal details secure?
Yes, we use industry-standard SSL encryption to protect your data. Your payment information is processed through secure gateways and is never stored on our servers.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order enters our fulfillment process and cannot be changed, though you may return it once received.